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FAQs

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MR (Masst Rides Pvt) is a private limited company registered under the Companies Act, 2017. A complete Network transportation solution for local Cab, Trucking, Courier, cargo, Tour & Travel.

In a one-way drop booking, you take a transfer from one city to another only for the forward journey. Therefore you do not need to pay for the round trip if you just need a drop. A one-way drop with Masst Rides is typically 10-50% cheaper than a round-trip journey. The price of the one-way trip is determined by our system automatically and is a function of the probability of the driver getting a fare for the return journey.

We provide with the well trained, well dressed and best-referred chauffeur of the town. Most importantly, you will receive the details of the driver such as name, plate number, and mobile number.

We provide quality cabs, Trucks, Courier & drivers at economical rates pan Pakistan. All our cabs & Trucks are well maintained, driven by experienced and polite Drivers to make your travel pleasant.

We accept all major credit and debit cards or you can pay directly to the driver. We use Jazz Cash & other Payment Gateways for secure and hassle-free online transactions stored with us.

When making the reservation, please be clear on your requirements. There is an option where you can see seating and baggage capacity for the particular car. Our goal is to provide you with a quality service at a fair price. The information you provide us enables us to find the right vehicle that matches your requirements.

We provide 3 types of cars:-

  • Compact cars – includes models like Saga, Alsvin, Yaris, Corolla, Suzuki Ciaz & Honda City
  • Suv/ 6 seater – Kia Sportage, MGHS, Hundi Tucson, Glory 580, Proton x70
  • High Roof, Van
  • We have friendly and efficient staff to help. Most of our cars are less than 4 years old, well maintained and are driven by chauffeurs who are highly experienced and courteous. You can Bank on our first-mover advantage in many cities across Pakistan.
    Travel with us and save money the smart way. Our main aim is to save customers money and time.
    Currently, we provide services in 24 major cities thus you can be sure that we have covered most part of Pakistan well and also various locations of all big cities.

    While we specialize in offering genuine one-side trips which no other company offers, our basic concern is to save customers money.
    We make the same effort if a customer needs a regular round trip on a per KM basis or is having a program where he is starting from one place and ending his trip at some other destination. We make all efforts to see that he does not have to pay for the empty trip.

    While all reasonable precaution is taken to ensure that you reach your destination at the targeted time but all must understand that it depends on many factors which are beyond anybody’s control.
    We advise our customers with our regular knowledge of routes, road conditions, traffic congestion but in no way can commit that the vehicle will reach at the appointed time at destination.
    No claim for consequential damages will be entertained.
    The customers are requested to note this condition and take whatever precaution they want to on their own. Delays are a part of life on road travel in Pakistan. No arguments or fights should be there with the taxi /Truck operator or driver.

  • Per KM Rate: This is the base rate that will be charged on every KM traveled. The rate varies with car models, operators, and cities.
  • Minimum KM charged per day: There is a minimum distance that will be charged for every day of usage. In case the actual traveled distance is higher, the latter will be charged. Generally, the minimum distance charged per day is 300 KM. Please consider the following example for clarity: If you are using the vehicle for 3 days the minimum we will charge you for is 3*300=900 Km, in case your actual usage for the three days (combined) is less (say 500 Km) we will still charge you for 900 Km and in case your usage is higher than 900, we will charge you for your actual KM used.
  • Daily Driver allowances: For intercity travel customers need to pay driver allowances. The allowance amount varies with the operator. Some operators might also have separate day and night allowances.
  • Return Toll charge, parking, and state taxes: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy.
  • Definition of a day: Day is defined as 12 midnight to next day 12 midnight for all the calculation purposes.
  • Local car rental fares constitute of various components as below:

  • Base fare: This is the base rate that will be charged. The base fares are generally available as 4 hours 40 KM and 8 hours 80 KM packages.
  • Additional KM charges: In case the actual travel is more than the KM mentioned in the base package, an additional amount per additional KM needs to be paid.
  • Additional hour charges: In case the actual hours are more than the usage hour mentioned in the base package, an additional amount per additional hour needs to pay.
  • Toll and parking charges: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy.
  • It is the responsibility of the customer solely to take care of his belongings. Advised to put locks on suitcases and carry valuables in their possession only during the travel. Drivers, taxi operators, and least of all the website can not be held responsible for any such loss or damage.

    In the unexpected case of any accident or any untoward incident, the website cannot be made accountable as its role is to only take a taxi available. The contract is between the taxi operator and the customer. In case the passenger does not want to travel due to any issue like the condition of the vehicle or driver behavior he/she should immediately get in touch with the call center and report the matter. The call center will find out the facts and resolve the issue. The decision of the center will be final in any case. Passengers in general and lady passengers, in particular, are advised to take care to look after their own safety and the security of their valuables for which they alone will be responsible. During an overnight journey, the passengers are strongly advised to give full importance to security over anything else. The website accepts no responsibility for the same.
    We take care in choosing the operators who align with us and make efforts to see that drivers with a good record only deal with our customers but the website accepts no responsibility for any incident of inappropriate behavior by the Driver. The customer will have to deal with the Driver or Taxi operator directly without our involvement. We seek feedback from customers regarding any such incident and take suitable action immediately after verifying the facts.

    122

    Skilled drivers

    135

    Cabs online

    14

    Years on roads

    29

    Locations